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System Maintenance of our online services is currently scheduled for Friday 20 March from 2300 hours to Saturday 21 March 0400 hours. Online services, Terminal system & Truck KIOSKs as well as City Depot systems will be unavailable during this outage. Please accept our apologies for any inconvenience this may cause.

Customer Notice: COVID-19, Shore Leave Now Prohibited

It is critically important that we all work together to protect New Zealanders from COVID-19 and play our part in the global effort to contain it. From today, additional border controls, above current government regulations, are now in place.

You will be aware of the latest developments on COVID-19, with eight cases now confirmed in New Zealand.  Current advice from the Ministry of Health is that with continued vigilance the chance of widespread community outbreak remains low.

On Saturday, March 14, the government announced additional border measures:

  • A ban on cruise ships entering New Zealand waters from Sunday, March 15 to June 30, 2020.
  • All people entering New Zealand after 1am on Monday, March 16 from all countries (excluding the Pacific Islands) are required to self-isolate for 14 days starting from the date of the departure from that country. Self-isolation guidelines can be found here.

Increased border controls

It is critically important that we all work together to protect New Zealanders from COVID-19 and play our part in the global effort to contain it.  From today the following border controls, above current government regulations, are now in place:

  1. For all international vessels not already in New Zealand waters at 23:59 on March 15, all shore leave for vessel crews is prohibited and crews must self-isolate onboard vessels. Crew will be required to wear face masks and maintain a safe distance if they need to interact with LPC staff. This will remain in place until the Government review of travel restrictions on 31 March 2020.
  1. We are not accepting vessels that have been in a very high-risk area (as currently identified by WHO and the Ministry of Health) in the 14 days prior to arrival, or who have crew or passengers who have been in a very high-risk area in the 14 days prior to arrival.
  2. All inbound vessels are required to complete an updated LPC Advance Notice Form and return it to LPC’s Marine Pilots a minimum of 12 hours before arrival.

Lyttelton Port Company has a responsibility to protect our staff and make every effort to keep our business running. We are a critical link for Canterbury and the South Island, supplying our region with the goods we need every day.

An LPC COVID-19 Response team is meeting daily to ensure business continuity and discuss the latest updates from the Ministry of Health on the virus and any action that may need to be taken. We will continue to update you with all key information and any change in status.

We also know that your business relies on the Port being able to continue to operate. That is why it is really important that our team, vessel crews, customers, shipping agents and Port users work together to ensure our Port continues to operate safely and without disruption.

Guidelines for LPC visitors:

If have arranged to visit an LPC work site for a meeting or work-related appointment, please follow these guidelines:

  • Is a face-to-face meeting necessary? If the meeting can be conducted via phone or skype, please reconsider.
  • Anyone planning to visit LPC who feels unwell with cold or flu-like symptoms (such as fever, cough, and shortness of breath) should not come to Lyttelton Port.
  • Ensure your visitor is aware of strictly following the recommended good health practices, such as frequent hand washing. Good hygiene will help keep you safe, but also your family, your friends, work colleagues and the community.

Keeping healthy

The health advice for COVID-19 remains the same. The disease is droplet spread, which is why it’s really important to practice good health practices. These are:

  • Frequent hand washing – Especially after direct contact with unwell people or their environment. If done properly, it protects yourself and others.
  • Cover coughs and sneezes – Use disposable tissues or cover your nose and mouth with your clothing, and wash hands.
  • Avoid close contact with people suffering from acute respiratory infections.

Further information:

Here are a few links which provide helpful information and additional guidance on COVID-19:

  1. NZ Ministry of Health latest COVID-19 Updates
  2. How to Protect Yourself
  3. Q&A on COVID-19 by the World Health Organisation (WHO)
  4. What do we mean by self-isolation?
LPC corporate office

Waterfront House, 37-39 Gladstone Quay, Lyttelton, 8082

Postal address
Private Bag 501, Lyttelton 8841, New Zealand

Phone: (+64 3) 328 8198
Email: allreceptionists@lpc.co.nz

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