X close menu
Shipping Schedule
Container Tracking

System maintenance of our online services is currently scheduled for Tuesday 28 November from 2300hrs to Wednesday 29 November 0400hrs.  Online services will be unavailable during this time.  Please accept our apologies for any inconvenience this may cause.

Vehicle Booking System (VBS)

Register New User (Coming Soon)
Log In to VBS (Coming Soon)
VBS How To Guide (Coming Soon)
VBS Rules (Coming Soon)
VBS Terms & Conditions (Coming Soon)



Customer Notice – City Depot Vehicle Booking System

15th December 2017

We wanted to give all stakeholders an update on the upcoming VBS implementation at CityDepot. The team have been very busy getting the system ready for the 20th February 2018 roll out date, and we felt this was a good opportunity to update you on a number of areas:

  • New VBS Coordinator – We are pleased to advise that Abbey Ray will be joining LPC on the 8th January as our new VBS Coordinator. Some of you may know Abbey as she has extensive logistics and trucking experience in Canterbury – we are really looking forward to her starting and she will be the key contact point for all VBS related matters going forward.
  • Training Plans – We expect to commence training of users of the VBS from Monday 22nd January 2018. We will provide you with a firm list of days and times early in January, but we will make hands on training available in Woolston for all VBS users. It’s really straight forward so this will only take around an hour each session, and we will also provide training resources to take back for future reference. Refresher training will also be available the week prior to go-live on 20th February.
  • Initial log-in setup of trucking companies and users – we will also coordinate this with you early in the New Year.
  • Business Rules – we have been working through business rules that will apply and the list below gives a high level feel for how the VBS will work:
    • Time slots will be for a 1 hour duration starting on the hour e.g. 1300hrs – 1400hrs
    • There will be a 15 minute grace period either side of the time zone where we will serve trucks without penalty e.g. 1245hrs – 1415hrs
    • If you are up to 30 minutes late we will still serve you, but there will be a penalty fee applied (amount still to be confirmed) e.g. 1415hrs – 1445hrs
    • Any more than 30 mins late (which is 45 mins after the hour) we won’t serve you and there will be a no-show penalty applied (amount still to be confirmed). This effectively allows a 2 hour window for a truck to be processed.
    • Time slots will be released on a Wednesday for all days of the week following, to allow bookings to be made in advance. We expect that there will be plenty of slots offered each day to meet the truck demand and we will actively manage the slot allocation process day to day and hour to hour.
    • We will offer a penalty holiday for a period of time after go-live before any penalties will be applied.
    • The training program will walk through the process of making a booking and any other VBS related queries you may have. For example to confirm a time slot you will need to have either an Export Release Number (ERN) from the shipping line (for an empty pickup) or a valid container number (for an empty return).
  • We will provide further updates around the business rules over the coming weeks and during the training sessions. We are aware that the VBS will result in changes to planning requirements and we are committed to working through the implementation with all users to make it as easy as possible.

We hope you find the above of interest. On behalf of the LPC team we wish you and your families a very safe and happy Christmas and we look forward to working with you in 2018.

We will update our website with ongoing updates about the VBS on the following page: http://www.lpc.co.nz/our-services/vehicle-booking-system-vbs/

Please feel free to contact us if you have any queries on email: vbs@lpc.co.nz



Customer Notice – City Depot Vehicle Booking System

30th October 2017

Following our earlier announcement about the introduction of a VBS at City Depot, LPC and 1-Stop have almost completed setting up the system and we would like to update all stakeholders with our current planning and timeline for the next few months.

November 2017 – LPC internal testing & fine tuning

End-November 2017 – Announcement of the business rules and pricing for the City Depot VBS (how it will work and what the charges will be)

December 2017 – Trucking Company user setup.  All users of the VBS will require a log-in to access the system.  This will include a carrier access agreement between LPC and trucking companies around the use of the VBS.  LPC will provide further details on this closer to the time.

*** Christmas Break ***

From Mid-January 2018 – Trucking Company Training.  We will organise multiple workshops for trucking company users to attend to show them how to use the VBS.

From Mid-January 2018 – Live Testing.  This will allow us to test the system and rules in a real environment to fine tune any issues.

20th February 2018 – Go-Live of the VBS at City Depot.

February / March 2018 – Post go-live support for users as required.

We have chosen to extend the schedule past the Christmas period to avoid us all jointly having to deal with a new system implementation during a period where many stakeholders have people away and are not at their normal staffing levels.

Please note the above timeline and we will be in contact again during November to firm up timing and plans around the user setup and training processes.  As always feel free to contact us if you have any queries on: vbs@lpc.co.nz




Customer Notice – Vehicle Booking System

10th October 2017

Lyttelton Port of Christchurch, in consultation with our key stakeholders, is implementing a vehicle booking system (VBS) at our container handling sites. A VBS is an online tool that requires trucking companies to book time slots and verifies information before trucks arrive.  This will result in a number of benefits to all parties in the supply chain by improving information data quality, reducing congestion and smoothing out traffic flows.

The project is in its early stages.  Details that may be of interest to port users and customers are included below:

The VBS will only apply to container trucks visiting LPC’s container handling sites.

The implementation will be staged as follows:
City Depot – December 2017
Lyttelton Container Terminal and ECY – Mid 2018
Midland Port – Not currently planned

The VBS system will be provided by 1-Stop, who are a leading VBS provider used at most ports in Australia and also in Auckland and Napier.

LPC have yet to finalise the business rules and tariff that will be applied. Once confirmed they will be communicated to all relevant stakeholders.

The process for the initial start-up at City Depot will be advised in the near future. Our roll out plan will include how we set up trucking company users, testing and training in the system (planned for November 2017), together with support plans during the go-live period.

LPC is aware that the introduction of a VBS will mean some changes to processes within the Canterbury supply chain. However we are confident that there will be significant operational improvement for all port users and we are committed to working through these changes in partnership with all stakeholders.  We will update this page with on going updates about the VBS.

Please feel free to contact us if you have any queries on email: vbs@lpc.co.nz

LPC corporate office

41 Chapmans Road, Hillsborough, Christchurch 8022

Postal address
Private Bag 501, Lyttelton 8841, New Zealand

Phone: (+64 3) 328 8198
Email: allreceptionists@lpc.co.nz

LinkedIn Instagram

© Lyttelton Port Company Limited 2017. Your use of this website is governed by or Terms of Use and Privacy Policy