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Shipping Schedule
Container Terminal Tracking

System Maintenance for our online services is currently scheduled for Tuesday 17 September from 2300 hours to Wednesday 18 September 0400 hours.  Online services, VBS, Terminal systems & Truck KIOSKs as well as ECY & City Depot systems will be unavailable during this short outage.  Please accept our apologies for any inconvenience this may cause.

Privacy Policy

We are committed to ensuring that your privacy is protected. This Privacy Statement governs the collection, use and disclosure of your personal data by us and has been prepared in accordance with our obligations and your rights set out in the New Zealand Privacy Act 1993. We reserve the right to modify or amend this Privacy Statement at any time and for any reason. By using this website (“Website”) you consent to our use of your personal data in accordance with this Privacy Statement (as amended from time to time).

This Privacy Statement explains:

  • What kind of personal data we collect
  • Where we collect personal data from
  • How we use personal data
  • How we store personal data
  • How you can access/amend your personal data
  • How long we hold personal data
  • Who you can contact for further information


What kind of personal data we collect

We collect only the personal data you give us (including your name, address, contact telephone numbers and bank account details).  We may also keep a record of any services that you acquire from us.

Where we collect personal data from

We collect personal data from the following sources:

By you contacting us enquiring about information on us or our services or anything on this Website.
Directly from you when you ask us to supply you with services in connection with this Website.
Indirectly through your use of this Website and the services and functionality offered through it.

How we use personal data

We use your personal data for the following purposes:

  • Replying to your queries.
  • Processing your application for registration for use of our services.
  • Providing you with information about us and our services.
  • Providing you with services in relation to this Website.
  • Complying with relevant legislation and regulations.
  • Any specific purpose which we notify you of at the time personal data is collected.


How we store personal data

We store personal data electronically and in paper form.  The personal data is kept safe and secure using generally accepted standards of security.

How you can access/amend your personal data

You may access your personal data we hold by emailing us at enquiries@lpc.co.nz.  We will provide you with a copy of the personal data we keep about you.

You may request that the personal data we hold about you be corrected by emailing us at enquiries@lpc.co.nz.  If we agree that your personal data is to be corrected we will provide you with an amended record of your personal data.

How long we hold personal data

We will keep your personal data only for as long as necessary to achieve the purpose we collected it for.

CCTV Cameras

LPC operates CCTV cameras at all of its facilities. CCTV footage is captured for security, operational and health and safety purposes, including:

  1. Protecting the safety and security of LPC personnel, property and that of its customers and third parties.
  2. Monitoring the activities taking place at LPC facilities to identify and respond to any health, safety, security or operational risks.
  3. Detecting, identifying and preventing a breach of LPC security requirements and/or any law or legal obligation. CCTV footage can be viewed live by LPC security personnel and is stored for approximately 30 days (unless required for evidential or administrative purposes). The footage is stored securely and can only be accessed by or with the approval of authorised personnel. The footage may be accessed and used for the purposes stated above, and may be made available to the Police or a judicial or regulatory authority in connection with such purposes.

Who you can contact for further information

If you have any queries about this Privacy Statement or personal data we have collected please contact:

Email Address:



Lyttelton Port Company Ltd

Waterfront House

37-39 Gladstone Quay

Lyttelton 8082

Postal address:

Private Bag 501

Lyttelton 8841

New Zealand


LPC corporate office

Waterfront House, 37-39 Gladstone Quay, Lyttelton, 8082

Postal address
Private Bag 501, Lyttelton 8841, New Zealand

Phone: (+64 3) 328 8198
Email: allreceptionists@lpc.co.nz

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© Lyttelton Port Company Limited 2019. Your use of this website is governed by or Terms of Use and Privacy Policy