Our People: Nurturing Port customer relations

Andrew Todd is Head of Customer Relationships at LPC and plays a pivotal role in managing and nurturing the Port’s relationships with a wide range of customers.

“It’s the people I work with day in and day out that bring me through the gates each day.”

In his ten years at LPC, Andrew has been instrumental in overseeing interactions with customers ranging from container shipping lines to Inner Harbour cargo owners.

“We work with Ravensdown, shipping lines that bring in the imported cars, oil companies and fishing – any customer directly linked to the ship coming here,” says Andrew.

The Container Commercial team brings significant income to Lyttelton Port Company from the marine side of operations.

“We manage $200 million worth of revenue that the Port generates through those customers.”

Andrew is also involved in contract negotiations to secure customers and ensure the smooth operation of Port services. “We give certainty to our customers calling at Lyttelton through those negotiations.”

Andrew says he “fell into the shipping industry” straight out of school and admits he “hasn’t fallen out of it”.

“I first worked for Union Maritime Services, based in Lyttelton, and then on to various international container lines before joining LPC.”

Andrew is passionate about the shipping industry and always looks for continuous improvements at LPC.

“We have a unique advantage here at Lyttelton. We are the gateway to Christchurch and a key player in the wider Canterbury economic region and the South Island.”

Andrew is also responsible for cruise ship visits and has successfully navigated the initial teething issues of the last two years.

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