Please be advised that our Customer Services team will be transitioning to a new phone system on Tuesday, 2 December. As part of this upgrade, our main phone line will be temporarily redirected while the number port is completed.

From 6:00 am on Tuesday, 2 December, through to 6:00 am on Wednesday, 3 December, Customer Services can be reached on: 03 565 8700 (Temporary Number)

After 6:00 am on 3 December, our usual number will resume: 03 328 7987

  • Navis N4 System Upgrade

Lyttelton Port Company is upgrading Navis N4, to version 4.0. This upgrade is to enhance operational efficiency, system reliability, and data security across our sites.   

Scheduled Outage Window

A planned system outage for an upgrade will occur from 17:00 Saturday, August 30, 2025, to 07:00 Sunday, August 31, 2025. During this period, all LCT operations will be suspended.   

 

 

What’s New in Navis N4 Version 4.0?

The new release introduces enhancements designed to improve user experience and system performance:   

  • A new modern user interface.   
  • Enhanced system performance and reliability.   
  • Stronger security protocols to better protect data.   
  • A new login process that introduces Single Sign-On (SSO) and Multi-Factor Authentication (MFA).   

 

Need Help?

LPC will provide full support before, during, and after the upgrade. Please get in touch with the Customer Services team or refer to the training materials and documentation on this page for assistance.   

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